Free Comprehensive Eye Examination Offer – Veonet Ireland Limited

  1. Promoter

This offer is provided by:

Veonet Ireland Limited
1 Stokes Place, St. Stephen’s Green
Dublin 2, Dublin, Ireland
Website: https://veonet-ireland.com

Operating in both Northern Ireland and the Republic of Ireland.

  1. Offer Details

2.1 This offer entitles the recipient to one (1) free comprehensive eye examination to the value of €250.

2.2 The examination includes:

  • Consultant-led consultation with an ophthalmic consultant
  • Comprehensive eye health assessment
  • Diagnostic tests where clinically appropriate or deemed necessary by the consulting ophthalmologist
  • Discussion of findings and recommendations

2.3 The specific diagnostic tests performed will be determined by the consulting ophthalmologist based on clinical need and appropriateness for the individual patient.

2.4 The examination does not include:

  • Treatment procedures or surgeries
  • Prescription medications
  • Follow-up appointments (unless clinically urgent)
  • Optical prescriptions for glasses or contact lenses (though refractive assessment may be included)
  • Any procedures beyond diagnostic examination
  1. Eligibility

3.1 This offer is available to residents of Northern Ireland and the Republic of Ireland aged 18 years or over.

3.2 This offer is limited to one free examination per person.

3.3 This offer cannot be used in conjunction with any other promotion, discount, or offer.

3.4 This offer is not valid for existing patients currently under active treatment at Veonet Ireland clinics.

3.5 Employees, contractors, and immediate family members of Veonet Ireland and its affiliated companies are not eligible for this offer.

  1. Participating Locations

4.1 This offer is valid at the following Veonet Ireland clinics:

  • Cork: 1st Floor, 2 Park Place, City Gate Mahon, Cork, T12DH0F
  • Dublin Carrickmines: 3rd Floor, The Herbert Building, The Park, Carrickmines, Dublin 18, D18 K8Y4.
  • Belfast: Health & Wellbeing Park, Kings Hall, Upper Lisburn Rd, Belfast BT9 6GW. 4.2
  1. Booking and Appointment

5.1 Appointments must be booked in advance by:

5.2 When booking, you must mention this free examination offer and provide any required reference code or promotional material.

5.3 Appointment availability is subject to clinic capacity and consultant availability.

5.4 Veonet Ireland reserves the right to schedule appointments at times convenient to clinic operations.

5.5 At least 48 hours’ notice is required for appointment cancellations or rescheduling. Failure to provide adequate notice or non-attendance may result in forfeiture of the offer.

  1. Clinical Assessment

6.1 All examinations will be conducted by qualified ophthalmic consultants employed by Veonet Ireland.

6.2 The consulting ophthalmologist will determine which diagnostic tests are clinically appropriate based on:

  • Patient medical history
  • Presenting symptoms or concerns
  • Clinical findings during examination
  • Best practice clinical guidelines

6.3 Patients are not entitled to demand specific tests or procedures. All clinical decisions rest with the consulting ophthalmologist.

6.4 If the examination reveals conditions requiring treatment, follow-up care, or specialist intervention, these will be discussed with the patient. Any subsequent treatment or appointments will be subject to standard fees unless otherwise agreed.

6.5 Veonet Ireland reserves the right to refuse or discontinue an examination if:

  • The patient is abusive or threatening to staff
  • The patient is under the influence of alcohol or drugs
  • There are safety concerns
  • The patient refuses to comply with reasonable clinical instructions
  1. Medical Information and Consent

7.1 Patients must provide accurate and complete medical history information, including:

  • Current medications
  • Known allergies
  • Previous eye conditions or surgeries
  • Relevant systemic health conditions (diabetes, hypertension, etc.)
  • Family history of eye disease

7.2 Failure to disclose relevant medical information may compromise the examination and could pose health risks.

7.3 By attending the appointment, you consent to:

  • Clinical examination by an ophthalmic consultant
  • Diagnostic testing deemed clinically appropriate
  • Recording of clinical findings in your medical record
  • Storage of your medical information in accordance with data protection law

7.4 You have the right to:

  • Ask questions about any proposed examination or test
  • Decline any specific test (though this may limit the comprehensiveness of the examination)
  • Request a copy of your medical records (subject to data protection procedures)
  1. Limitations and Exclusions

8.1 This offer covers diagnostic examination only. Any treatment, procedures, or follow-up care recommended as a result of the examination will be subject to separate fees.

8.2 If urgent treatment is required following the examination, this will be discussed with the patient and standard treatment fees will apply.

8.3 This offer does not guarantee:

  • A specific diagnosis
  • A particular outcome
  • That no further appointments or treatment will be needed
  • That all possible eye conditions will be detected

8.4 While comprehensive, no eye examination can detect all possible eye conditions with 100% certainty.

  1. Offer Validity

9.1 This offer is valid from 11th May 2026 until 31st August 2026, unless otherwise stated.

9.2 Appointments must be booked and attended within the validity period.

9.3 Veonet Ireland reserves the right to extend, modify, or withdraw this offer at any time without prior notice.

9.4 This offer is non-transferable and has no cash value.

9.5 Lost, stolen, or damaged promotional materials will not be replaced.

  1. Data Protection and Privacy

10.1 Data Controller

Veonet Ireland Limited, 1 Stokes Place, St. Stephen’s Green, Dublin 2, Dublin, Ireland is the data controller for the purposes of data protection law.

10.2 Data Collection

To provide this service, we will collect and process:

  • Personal information: Name, date of birth, address, contact details
  • Medical information: Medical history, examination findings, diagnostic test results, clinical notes
  • Administrative information: Appointment details, correspondence

10.3 Legal Basis for Processing

We process your data under the following legal bases:

  • Legitimate interests: To provide healthcare services and manage clinic operations
  • Legal obligation: To maintain medical records as required by healthcare regulations
  • Consent: For marketing communications (where you have opted in)
  • Vital interests: Where necessary to protect your health or life

10.4 How We Use Your Medical Data

Your medical data will be used to:

  • Conduct your eye examination
  • Maintain accurate medical records
  • Provide continuity of care
  • Comply with healthcare regulations and professional standards
  • Improve our services through anonymized data analysis
  • Communicate with your GP or other healthcare providers (with your consent where required)

10.5 Medical Records Retention

Medical records will be retained in accordance with healthcare regulations:

  • Republic of Ireland: Minimum 7 years from last contact (or longer for certain conditions)
  • Northern Ireland: In accordance with NHS and professional guidelines

10.6 Data Security

  • All medical records are stored securely in compliance with healthcare data protection standards
  • Electronic records are encrypted and access-controlled
  • Physical records are stored in secure, locked facilities
  • Only authorized healthcare professionals and administrative staff have access to your records

10.7 Sharing Your Medical Information

We may share your medical information with:

  • Your GP or referring physician (with your consent)
  • Other healthcare providers involved in your care (with your consent)
  • Professional indemnity insurers (where necessary for claims)
  • Regulatory or legal authorities (where required by law)
  • Healthcare quality and safety organizations (in anonymized form)

We will NOT share your medical information for marketing purposes.

10.8 Your Rights

Under data protection law, you have the right to:

  • Access your medical records (subject to medical records access procedures)
  • Request correction of inaccurate information
  • Object to processing in certain circumstances
  • Request restriction of processing
  • Complain to the data protection authority

Note: Some rights may be limited where necessary to protect public health, ensure continuity of care, or comply with legal obligations.

10.9 Marketing Communications (Optional)

You can withdraw marketing consent at any time without affecting your medical care by:

  • Clicking “unsubscribe” in any marketing email
  • Emailing info@veonet-ireland.com
  • Calling 01 270 7888
  • Writing to us at our registered address

10.10 Contact for Data Protection Queries

Email: info@veonet-ireland.com
Website: https://veo.eagledevops.ie/
Post: Veonet Ireland Limited, 1 Stokes Place, St. Stephen’s Green, Dublin 2, Dublin, Ireland

10.11 Data Protection Complaints

For Republic of Ireland:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Phone: +353 (0)761 104 800
Email: info@dataprotection.ie

For Northern Ireland:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom
Phone: 0303 123 1113
Website: ico.org.uk

  1. Professional Standards and Regulation

11.1 All ophthalmic consultants at Veonet Ireland are:

  • Fully qualified and registered medical practitioners
  • Registered with the appropriate regulatory body (Medical Council of Ireland or General Medical Council UK)
  • Bound by professional codes of conduct and ethics
  • Covered by professional indemnity insurance

11.2 Veonet Ireland operates in accordance with:

  • Irish and UK healthcare regulations
  • Professional ophthalmology standards
  • Clinical governance frameworks
  • Health and safety requirements
  1. Complaints and Feedback

12.1 If you have any concerns about your examination or the service provided, please contact:

Email: customerexperience@veonet-ireland.com
Phone: 01 270 7888
Post: Veonet Ireland Limited, 1 Stokes Place, St. Stephen’s Green, Dublin 2, Dublin, Ireland

12.2 We aim to resolve all complaints within 30 working days.

12.3 If you are not satisfied with our response, you may escalate your complaint to:

For Republic of Ireland:
Health Information and Quality Authority (HIQA)
Website: www.hiqa.ie

For Northern Ireland:
Patient and Client Council
Website: www.patientclientcouncil.hscni.net

  1. Limitation of Liability

13.1 Nothing in these terms and conditions excludes or limits our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded by law

13.2 We provide this examination in accordance with professional healthcare standards. However:

  • No medical examination can guarantee detection of all possible conditions
  • Clinical judgment involves assessment of probability and risk
  • Some eye conditions may not be detectable at early stages
  • Rare or unusual conditions may require specialist referral for diagnosis

13.3 Our liability for any claim arising from this examination is limited to the value of the examination (€250), except where liability cannot be limited by law.

  1. General Terms

14.1 These terms and conditions constitute the entire agreement between you and Veonet Ireland regarding this offer.

14.2 If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

14.3 Veonet Ireland’s failure to enforce any right or provision does not constitute a waiver of that right or provision.

14.4 These terms may be updated from time to time. The version applicable is the version in effect at the time of your appointment.

  1. Governing Law and Jurisdiction

For appointments in the Republic of Ireland:
15.1 These terms are governed by the laws of the Republic of Ireland.
15.2 Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

For appointments in Northern Ireland:
15.3 These terms are governed by the laws of Northern Ireland.
15.4 Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

  1. Patient Consent and Acknowledgment

By accepting this offer and attending your appointment, you confirm that:

  • You have read and understood these terms and conditions
  • You consent to the examination and diagnostic testing as clinically appropriate
  • You will provide accurate and complete medical information
  • You understand this offer covers examination only, not treatment
  • You understand that follow-up care or treatment will be subject to separate fees
  • You consent to the processing of your personal and medical data as described
  • You have made an informed choice about marketing communications
  1. Important Health Information

When to Seek Urgent Care:

If you experience any of the following symptoms before your scheduled appointment, please seek immediate medical attention:

  • Sudden loss of vision
  • Sudden onset of flashing lights or floaters
  • Eye trauma or injury
  • Severe eye pain
  • Chemical exposure to the eye
  • Sudden double vision

For urgent eye problems, contact:

  • Eye Casualty available at Dublin Carrickmines (chargeable)
  • Your GP
  • Emergency Department
  • NHS 111 (Northern Ireland) / GP Out of Hours (Republic of Ireland)

This free examination offer is for routine comprehensive assessment and is not a substitute for emergency care.

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